Quality products

To bring you products of perfect quality, Lanaform works closely with independent certification and testing bodies to ensure that every item meets the current international and national standards in terms of certification and consumer safety. As part of this approach, every item is inspected at each production stage before being marketed to consumers.

Furthermore, for a period of two years, we offer you a special service under our consumer legal warranty.

Warranty exclusions, such as breakages or damages attributable to external sources, may apply (refer to our general terms and conditions of sale).

However, in the event of a problem, please contact us to check the applicable conditions.

Even if the warranty does not apply, we may be able to offer you an alternative low-cost solution.

You can also request repairs for products that are no longer covered by our warranty. If you are interested in this service, please contact us and we will send you a quotation.

Finally, our teams will be happy to advise you on any issues relating to after-sales service. Simply call us on 0032 (0) 4 360 92 91 or send your enquiry by email to info@lanaform.com.

Professional Advice

Lanaform places great emphasis on meeting your needs and expectations. If you need advice on our products or assistance with the online purchase process, please contact our teams by telephone on 0032 (0) 4 360 92 91 or by email at info@lanaform.com

Rapid delivery & delivery charges

Delivery is made to the address you advised when placing your order. LANAFORM S.A. promises to deliver to addresses in Belgium within a maximum of 3 to 4 days, starting from the day after you place your order with us.

Any other delivery time stated is provided purely as a guideline. The delivery periods shown on the website are average lead times consisting of our order processing time plus our carriers' transport time.

Depending on the total value of your purchases, your order may qualify for free delivery. For details of delivery charges, refer to the "Delivery charges" section.

This charge will also be displayed in your shopping basket.

Secure payments

Different payment methods can be used to confirm your order.

The payment options displayed will depend on the value of your order, the selected delivery method or delivery address.

SSL encryption technology is used to ensure the security of all debit or credit card payments. All your payment details are encrypted from your computer through to the bank's server. A computerised process based on a coded key allows your card information to be used.

All information stays confidential and cannot be viewed or used without your knowledge.